When can I expect my items?
Items will be delivered within 7 days of ordering – This is not guaranteed due to delays in shipping – Please do not get in touch until 10 days has passed and you haven’t received your order.
Who is delivering my items?
Your items will be delivered by Royal Mail, or DPD. USPS will be used when delivering items to the U.S.
Can you ship internationally?
We can, international shipping is £35.00 – We are always trying to reduce this amount.
Due to the ever changing situations within the world we live in, we take no responsibility for items being delayed once they have been dispatched. We will of course help source packages that are taking longer to be delivered, or undelivered.
How can I return my items?
Items can be returned to our return address of – Chartered co, Framlingham Technology Centre, Framlingham, Suffolk, IP13 9EZ. Shipping costs of returning items is non-refundable.